Shipping And Returns
We accept Visa, Master Card, American Express, Discover, JCB, Diners Club, Shopify Pay, Apple Pay, Google Pay and PayPal though Shopify's payment system.
Priority Free shipping purchase over $49 (Discount terms are subject to change without notice). If you have any questions, please email firstname.lastname@example.org
SHIPPING COSTS* Purchase order excluding sales tax and applicable shipping charges do not add to the shipping fee.
- We ship to all states within the contiguous United States, and Canada only.
- Our standard shipping carrier is USPS. The shipping and handling cost for your order is based on the total weight of the order calculated automatically by USPS. Tracking your order through provided tracking number at USPS Tracking Tool
- Orders are shipped and delivered on business days which are Monday - Friday, excluding official public holidays.
- Orders submitted before 12:00 pm PT time, we aim to have it shipped the same day.
- Delivery timeframes are a guideline and are subject to any unforeseen or unavoidable events beyond Botanicus USA’s reasonable control.
- For faster delivery, upgrade your shipping method, but note: not all delivery methods are available to all areas.
- All orders will be shipped by USPS. For more information and questions, please email email@example.com.
The only foreign country that we ship out is Canada. Unfortunately, we cannot ship internationally at this moment.
OUT OF STOCK ITEMS
If you have items that you wish to preorder which are out of stock, please email us at firstname.lastname@example.org All products are imported from the Czech Republic, due to the regulation and custom, we kindly remind you that pre-orders may take at least a month to receive the products from the Czech Republic to the United States.
ORDER CANCELLATION AND CHANGES
Once the order has been processed, normally we don’t accept order cancellations or changes. If you have any questions about your order, please contact us at email@example.com.
Once you have placed an order, the USPS tracking number link will be provided to your email for order tracking.
PRICES AND PAYMENT
All prices on Botanicus USA are in US dollars and are exclusive of applicable sales taxes. Prices are subject to change without notice.
REFUNDS & RETURNS
We stand by the quality of our products. If you are not completely satisfied with your purchase, we are glad to provide you with 100% full refund. Returned products must be unopened and in its original saleable condition within 14 days after you received the package. You are responsible for the delivery and additional postage charges. We do not accept returns without prior authorization.
Should you have any further questions, please contact us at firstname.lastname@example.org.